Quality Management Systems
WHAT IS QUALITY? According to the American Society for Quality, “quality” can be defined in the following ways: ✔ Based on customer’s perceptions of a product/service’s design and how well the design matches the original specifications. ✔ The ability of a product/service to satisfy stated or implied needs. ✔ Achieved by conforming to established requirements within an organization. The concept of quality management systems (QMS) is applied in business of all sizes and types. It is a relevant in manufacturing as it is in health care or food …... Of course, quality takes a different meaning depending on whether a product, a service, or a combination of both is offered. The core of QMS is being able to guide your business towards continual improvement. The main three components to QMS: - Quality Assurance Systems(QA) - Quality Control Systems (QC) - Quality Improvement. it's not just about t...